FAQs

Import from China, it can't be more easy even you are not company and have no import license, we can deliver the productions to your hand by DHL/UPS/FedEx or by air, it is so easy like following steps.
---  The process starts when you first contact us by e-mail. Whether you have an existing products you want to duplicate, or are creating a new design with your logo, you'll find our designers personally attentive, resourceful and creative.
---  Send us what you have (Preferred Formats: Adobe Illustrator Adobe Photoshop Corel Draw ), Based on your individual requirements, we can make helpful suggestions - even brainstorm with you to help find the right design and the best type of products to meet your objectives. We can help you select suitable material, size, colors and finishes.
--- If you do not have a design, our art department can create one for you. If you are up against a tight deadline, just ask. You might be surprised how quickly we can move things along for you. Whether you have a complicated order or a simple one, our specialists will follow through on the details to make sure your order is right and right on time.
---  Prices are based on order quantity and product size. We guarantee that your purchase will be the lowest price and the best quality. As order quantity increases the unit price decreases for all products. We accept PayPal, Bank Wire payment or Alibaba Pay. Please contact us for a price quote.

MOQ depends on material and process.
In general speaking, a MOQ of 500pcs per order.

Any order quantity is welcome. But some type of products are high cost that not suitable small order.

We do not aim our job only in production but also in building strong and long term relationship with our customers. Our success based on customer satisfaction. Further, each order has a SOP (Standard Operation Procedure) to follow. Production is only proceeded after all details have been confirmed. We do 100% inspected before shipment, and take responsibility for default goes beyond acceptance.

Production lead time depends on production process and order quantity, normally the sample lead time is 7days, mass production lead time is 7-15 days.

If stock, will shipped soon.

It is different printing technique and mainly differ in color presentation. Silkscreen often used for simple design with less and solid colors while offset printing is suitable for complex artwork and tonal colors. E.g: more like a photo effect looking.

CMYK each letter represents the color that used in offset printing Cyan, Magenta, Yellow, Black.

Stainless steel has a coating on it to prevent rusty, therefore no plating is needed. We usually do plating on products that made of brass, copper, iron, zinc alloy and pewter.

Stainless steel as well as iron are high density materials.
Stamping on high density materials, the mold will be easily damaged and result in high product default rate, therefore it is not recommended.

With stamping process, is metal border necessary?
The fundamental of stamping technique is to create borders, and shape up the pattern on metal plate.
Further, the metal borders separate each zone and enable the product to be filled with different colors.

The major differences between these three coloring materials will be in terms of production techniques and color rendering.
Synthetic Enamel is probably the best material to render bright and shiny for colors in a reasonable cost. Colors are leveled evenly to the metal boarders and totally flat on the product surface.
Hard Enamel differs from Soft and Synthetic Enamel. It is natural mineral substance and melted during heating process. It is not as bright and shiny as Soft and Synthetic Enamel, but the color lasts for hundreds of years without destroying on purpose.
Soft Enamel, in general speaking, it is cheaper in cost compare to Synthetic and Hard Enamel. It has a similar color render to Synthetic Enamel but color zones recess and lower than metal boarders. Metal boarders are easy to define.

Sorry, we do not accept credit balance at this moment, we accept PayPal or you can tansfer the money directory to our bank account.

Sure you can. Please send your request via email, but you will pay the shipping cost for it.